Uniforms and Bracelet Charge Cards
After admission, men and women are sent to opposite locker rooms to change into uniforms; you'll be given a bracelet to wear that acts as a key to your locker and also your account for charging food, drinks and treatments. (It kind of made me feel like I was in a sci-fi movie like The Island, but it’s really nice not to have to carry around your wallet—or worry about your kids getting food on their clothes during lunch.) While they stored our stroller in the back employees-only room, keep in mind that children over 3 feet are required to go to their respective locker rooms, and no shoes are permitted past the locker room.
Yep, the hot baths on the first floor do not allow the use of bathing suits or towels. Buck naked, wash off, and in you go. Many Americans may not be quite up for this, but don’t worry, there’s plenty else to do if you decide to skip it!
If you’re really looking to go all out, there are a bunch of extra treatments you can shell out for, such as body scrubs, massages, and facials. Click here for a full list of services.
Children under 4.5 feet are not permitted in outdoor pools on the top deck (except for the small kiddy pool). This was hugely disappointing to me, but I understand. The pools aren't for swimming—they are filled with powerful massaging jets, currents, steps and built in chairs. It’s not the place for a small child, even if you’re carrying them (one small misstep and you’d both be underwater). That said, I definitely saw some smaller children in there, so I’m not sure how strict they are about it.
I’m not saying don’t take a baby or toddler to Spa Castle, I’m just saying it will restrict you a wee bit. My 18-monther certainly didn't have a lack of action. He had a blast in the kiddy pool and play room while my husband and I took turns watching him and visiting the other pools individually.